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At Stetco, our Parts and Service departments are cornerstones of the company.
This really sets us apart from our competition. The “long-distance dealers” choose to sell cranes and equipment from far away strictly on price. In this scenario, service is often the sacrifice. Regional competitors sell cranes and equipment, yet after-sale parts and service tend to be afterthoughts to them.
Our approach at Stetco is to provide top quality equipment, custom engineered for your application, at a fair price and to support it with first rate after-sale support. That’s why we focus on the Northeast market, where we can offer our complete program of quality equipment with after-sale support.
We know that breakdowns never happen at a good time. You need to minimize downtime, so we maintain a strong inventory of spare parts and align ourselves with dependable sources for quick delivery of hard-to-find parts. Whether you visit our retail Parts Department in person or call in an order for immediate shipment, you will deal with knowledgeable professionals who want to help.
Stetco’s Service Department is unrivaled in New England for hydraulic equipment repairs. Every day the Stetco Service department runs the gamut from road calls to routine OSHA inspections to crane rebuilds and transfers. We work on equipment we sell as well as machines purchased elsewhere. And because cranes and equipment today are often highly sophisticated, we regularly send our technicians to manufacturers’ training seminars, to keep them up-to-date on technical and safety issues.
Quality equipment, a strong Parts Department, and a Service Department committed to keeping your machines up and running for years to come—it all adds up to a mutually beneficial business relationship.
Parts Department: Roy Bell
Service Manager: Leo Douville
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